Terms of Service

Welcome to Tee Prism Originals. These terms apply to your use of teeprism.com and purchases from our store. References to “we”, “us” and “our” mean Tee Prism Originals. By using our website or placing an order, you agree to these terms, subject to your rights under applicable law.

Accounts and use of the website

You must be legally capable of entering into a contract to place an order. Please provide accurate contact, billing and delivery information. If you create an account, keep your login details secure and notify us of any unauthorized use.

You may not use the website for unlawful or fraudulent purposes, infringe another person's rights, introduce harmful software, or interfere with its security or operation.

Products and availability

We aim to describe and display our products accurately. Colours and appearance may vary depending on your screen. Product availability and prices may change before an order is accepted. If an error or availability issue affects your order, we will contact you to arrange a resolution, including a refund where appropriate.

Orders and payment

When you place an order, you submit an offer to purchase the items listed. Acceptance is subject to confirmation from us and successful payment processing. Applicable prices, taxes and shipping charges are presented before you complete your purchase.

If you need to change or cancel an order, contact us as soon as possible. Changes may not be possible once preparation or dispatch has begun. This does not limit any cancellation rights you have under applicable law.

Shipping and delivery

Shipping destinations, processing times, delivery estimates and charges are described in our shipping policy. Delivery estimates are not guarantees. If a shipment is delayed, lost, damaged or incorrect, contact us so we can investigate and arrange an appropriate resolution. Your statutory consumer rights remain unaffected.

Returns and refunds

Return eligibility, return instructions and refund timelines are described in our return and refund policy. Please contact us before sending a return. Nothing in these terms or our policies excludes remedies required by applicable law for defective or incorrectly supplied goods.

Intellectual property

Website content, branding, designs, images and other protected material belong to Tee Prism Originals or the relevant rights holders. You may not reproduce or commercially exploit protected material without permission, except where permitted by law.

Third-party services and links

Our website may provide access to third-party services or links to external websites. Those providers may have their own terms and privacy practices. Review those terms before using their services.

Relationship with Shopify

Tee Prism Originals is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Tee Prism Originals. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Tee Prism Originals, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Tee Prism Originals, to the extent permitted by applicable law.

Privacy

Our privacy policy explains how personal information is collected, used and disclosed when you interact with our store. Please review it before providing personal information. Shopify also processes personal information as described in its Consumer Privacy Policy.

Reviews and feedback

If you submit a review or other content, ensure that it is accurate, lawful and does not infringe another person's rights. You give us permission to display that content in connection with our store and products, subject to applicable law.

Liability

To the extent permitted by applicable law, we are not responsible for indirect losses arising from misuse of the website or events outside our reasonable control. Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limits your statutory consumer rights.

Governing law

These terms are governed by the laws of India, subject to any mandatory consumer protections and rights to bring claims in a forum available under applicable law.

Changes to these terms

We may update these terms by posting a revised version on this page. Changes apply prospectively and do not remove rights relating to orders already accepted. Any notice required by law will be provided.